Program Support Asst (OA)
Duties include but are not limited to the following:
Demonstrate interpersonal interaction, encourages diversity, develops collaborative relationships, and contributes to a culture of civility and trust. Develop and maintain effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations. Express information to individuals or groups effectively, taking into account the audience and nature of the information making clear and convincing presentations; listens to others, attends to nonverbal cues, and responds appropriately. Maintain the appointment calendar, schedule appointments, remind supervisor/staff members of the subject matter prior to meetings, and make administrative arrangements as required. Coordinate action items by way of internal tracking system and ensures timely delivery. Ability to interpret policies and procedures and relay information to staff. Process and track credentialing and privileging requests of staff members. Post employee/contracted personnel time and attendance on a daily basis utilizing VA computerized timekeeping software as required. Prepare and submit clinic cancellation requests in applicable systems. Maintain familiarity with other administrative positions in order to provide cross coverage, as needed. Utilize computer software programs e.g. Word, Outlook, Excel. Maintain security or confidentiality of records, equipment, or computer access. Work Schedule:
Monday through Friday (8:
00am through 4:
30pm) Compressed/Flexible:
Not Available Telework:
Not Available Virtual:
This is not a virtual position. Position Description/PD#:
Program Support Asst (OA)/PD11926A Relocation/Recruitment Incentives:
Not Authorized Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/20/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-6 position you must have served 52 weeks at the GS-5. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
performing office automation duties using software applications, track/organize/review data, schedule appointments and/or time keeping. OR, Education:
Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have 4 years of education above the high school level (transcripts required). OR, Combination:
Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond 4 years of education above the high school level (transcripts required). You will be rated on the following Competencies for this position:
Administration and ManagementCustomer ServiceManages and Organizes InformationTechnology Application Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items such as papers, books, small parts; or driving an automobile, etc. No special physical demands are required to perform the work. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Estimated Salary: $20 to $28 per hour based on qualifications.
Demonstrate interpersonal interaction, encourages diversity, develops collaborative relationships, and contributes to a culture of civility and trust. Develop and maintain effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations. Express information to individuals or groups effectively, taking into account the audience and nature of the information making clear and convincing presentations; listens to others, attends to nonverbal cues, and responds appropriately. Maintain the appointment calendar, schedule appointments, remind supervisor/staff members of the subject matter prior to meetings, and make administrative arrangements as required. Coordinate action items by way of internal tracking system and ensures timely delivery. Ability to interpret policies and procedures and relay information to staff. Process and track credentialing and privileging requests of staff members. Post employee/contracted personnel time and attendance on a daily basis utilizing VA computerized timekeeping software as required. Prepare and submit clinic cancellation requests in applicable systems. Maintain familiarity with other administrative positions in order to provide cross coverage, as needed. Utilize computer software programs e.g. Word, Outlook, Excel. Maintain security or confidentiality of records, equipment, or computer access. Work Schedule:
Monday through Friday (8:
00am through 4:
30pm) Compressed/Flexible:
Not Available Telework:
Not Available Virtual:
This is not a virtual position. Position Description/PD#:
Program Support Asst (OA)/PD11926A Relocation/Recruitment Incentives:
Not Authorized Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/20/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-6 position you must have served 52 weeks at the GS-5. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
performing office automation duties using software applications, track/organize/review data, schedule appointments and/or time keeping. OR, Education:
Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have 4 years of education above the high school level (transcripts required). OR, Combination:
Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond 4 years of education above the high school level (transcripts required). You will be rated on the following Competencies for this position:
Administration and ManagementCustomer ServiceManages and Organizes InformationTechnology Application Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items such as papers, books, small parts; or driving an automobile, etc. No special physical demands are required to perform the work. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
- Department:
0303 Miscellaneous Clerk And Assistant - Salary Range:
$43,560 to $56,629 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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