Rooms Coordinator
Why us?The Guild Hotel is seeking a Rooms Coordinator to join our Rooms Operations team! Are you passionate about hospitality? Do you love enriching the lives of your guests through smooth operational coordination? If you are currentlya Front Desk Agent or a Rooms Controller who is ready to make the leap into this role, apply today! Sage Hospitality Group is looking for top talentand we look forward to hearing from you!AtSage Hospitality Group, we look for innovative leaders, with an eye for disruption.
Never looking for someone just looking for a job, we are looking for the power players, the people who want to rise to the top.
Sage allows for opportunities for growth and personal fulfillment, paying attention to the parts that keep us human and happy.
We want to attract and retain associates that are engaged in our culture, passionate about hospitality and excited to enrich lives, one experience at a time.
Sage Hospitality Group was founded on a spirt of bold individuality.
By going our own way, we have created some of the world's best hotels, restaurants, and experiences.
But the truth is, none of it would have happened without people like you.
People who follow their own path, wo are hungry to learn and who love their community.
People who do not sit around and wait, they just do.
You belong here.
Job OverviewThe Rooms Coordinator is responsible for the maintaining and coordinating the day-to-day operation of the Front Desk with regard to room inventory; organizing guest room moves; controlling sell-out days and supervising upgrades.
The Rooms Coordinator will also assist with all front office operations, including but not limited to:
arrival & departure of guests and preparation of room amenities.
ResponsibilitiesWorks closely with front office, engineering, reservations, sales and housekeeping departments to ensure all rooms details are accurate and complete.
Confers with all appropriate management regarding handling of groups, unusual circumstances, or special requests.
Prepares member and room amenities.
Assist front desk operation; check-ins & check-outs.
Ensures that special reservations and accommodations are handled properly, with no errors.
Blocks group rooms, daily rooms and special request rooms.
Maintains a room pool from which rooms may be pulled for early arrivals and special requests.
Coordinates the status of out of order rooms with the Engineering Department.
Block early arrivals, special needs guests, & VIP'sOrchestrate room moves, communicate & expedite guests waiting for roomsReview all group resumes & ensure all appropriate information is communicated to associatesApproach all encounters with guests and associates in a professional and personalized manner.
Actively participates in daily briefings and meetingsUnderstand and communicate promotions and enhancements effectively with Service Professionals and guestsKnowledge with Lightspeed, Marsha & GXP is a PLUSPerforms other duties as assigned, requested or deemed necessary by management.
QualificationsEducation/Formal TrainingMinimum of 4 year college degree or equivalentExperienceA minimum of two years' experience in Rooms Operations.
Luxury hospitality experience is preferred.
Knowledge/SkillsMust be able to understand and follow verbal/written instructions and communicate both verbally and in writing.
Possess excellent verbal and written communication skills.
Ability to work independently, without direct supervision or as part of a cohesive team.
Ability to think clearly, analyze and resolve problems, while exercising good judgmentMultilingual skills are preferredPortray a professional image and personality exuding confidence and leadership skills.
Ability to conduct oneself in a discrete manner in all guest areasMust be able to lift up to 50lbs.
continually throughout shift.
Must be able to push, pull and move levers, equipment and furniture throughout shift.
Must be able to work with arms raised above head throughout an shift.
Must be able to maneuver fully loaded maid cart, weighing up to 50lbs.
, through hallways and into/out of closets during entire work day.
Physical DemandsThe physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required physical demandsLifting, pushing, pulling, carrying -limited lifting, pushing, pulling, carrying up to 15-20 lbs.
Generally boxes, computer equipment.
Bending/kneeling -limited bending/kneeling required when arranging supplies or equipment.
Mobility -limited mobility between offices and departments.
No continuous standing, climbing or driving.
Excellent hearing required to train and interact with management and associates.
Excellent vision required to read reports, computer, etc.
EnvironmentProlonged sitting throughout entire shift at computerized or manual work station in office environment.
Inside 95% of shift.
BenefitsCompetitive payMedical, dental, & vision insuranceHealth savings and flexible spending accountsWork in the heart of downtown San Diego in Little ItalyBasic Life and AD&D insurancePaid time off for vacation, sick time, and holidaysEligible to participate in the Company's 401(k) program with employer matchingEmployee Assistance ProgramTuition ReimbursementGreat discounts on (Marriott & Sage) Hotels, Restaurants, and much more.
Eligible to participate in the Employee Referral Bonus Program.
Up to $1,000 per referral.
ID:
2021-5107Position Type:
Regular Full-TimeProperty:
The Guild HotelOutlet:
Not ApplicableCategory:
Front Desk & Guest ServicesAddress:
500 W BroadwayCity:
San DiegoState:
CaliforniaEOE Protected Veterans/DisabilityApply NowApply NowCurrent Search CriteriaRooms CoordinatorSan DiegoCaliforniaClear AllHeadquarters1575 Welton Street, Suite 300Denver, Colorado 80202 USA Contact303-595-7200info@sagehospitality.
com ConnectfacebooklinkedininstagramtwitterglassdoorSage Hospitality provides equal opportunity in employment to all associates and applicants.
EEO Poster English EEO Poster SpanishPay Transparency Poster English Pay Transparency Poster SpanishAccessibility Assistance:
If you are an individual with a disability and would like to request an accommodation for help with your online application or completing any part of our selection process, please call or email us at the contact information above.
Sage Hospitality.
All Rights Reserved.
ABOUTSERVICESSAGE HOTELSSAGE RESTAURANT GROUPREAL ESTATE INVESTMENTOUR BRANDSCONTACT USSalary:
$16.
97 - $33.
06.
Estimated Salary: $20 to $28 per hour based on qualifications.
Never looking for someone just looking for a job, we are looking for the power players, the people who want to rise to the top.
Sage allows for opportunities for growth and personal fulfillment, paying attention to the parts that keep us human and happy.
We want to attract and retain associates that are engaged in our culture, passionate about hospitality and excited to enrich lives, one experience at a time.
Sage Hospitality Group was founded on a spirt of bold individuality.
By going our own way, we have created some of the world's best hotels, restaurants, and experiences.
But the truth is, none of it would have happened without people like you.
People who follow their own path, wo are hungry to learn and who love their community.
People who do not sit around and wait, they just do.
You belong here.
Job OverviewThe Rooms Coordinator is responsible for the maintaining and coordinating the day-to-day operation of the Front Desk with regard to room inventory; organizing guest room moves; controlling sell-out days and supervising upgrades.
The Rooms Coordinator will also assist with all front office operations, including but not limited to:
arrival & departure of guests and preparation of room amenities.
ResponsibilitiesWorks closely with front office, engineering, reservations, sales and housekeeping departments to ensure all rooms details are accurate and complete.
Confers with all appropriate management regarding handling of groups, unusual circumstances, or special requests.
Prepares member and room amenities.
Assist front desk operation; check-ins & check-outs.
Ensures that special reservations and accommodations are handled properly, with no errors.
Blocks group rooms, daily rooms and special request rooms.
Maintains a room pool from which rooms may be pulled for early arrivals and special requests.
Coordinates the status of out of order rooms with the Engineering Department.
Block early arrivals, special needs guests, & VIP'sOrchestrate room moves, communicate & expedite guests waiting for roomsReview all group resumes & ensure all appropriate information is communicated to associatesApproach all encounters with guests and associates in a professional and personalized manner.
Actively participates in daily briefings and meetingsUnderstand and communicate promotions and enhancements effectively with Service Professionals and guestsKnowledge with Lightspeed, Marsha & GXP is a PLUSPerforms other duties as assigned, requested or deemed necessary by management.
QualificationsEducation/Formal TrainingMinimum of 4 year college degree or equivalentExperienceA minimum of two years' experience in Rooms Operations.
Luxury hospitality experience is preferred.
Knowledge/SkillsMust be able to understand and follow verbal/written instructions and communicate both verbally and in writing.
Possess excellent verbal and written communication skills.
Ability to work independently, without direct supervision or as part of a cohesive team.
Ability to think clearly, analyze and resolve problems, while exercising good judgmentMultilingual skills are preferredPortray a professional image and personality exuding confidence and leadership skills.
Ability to conduct oneself in a discrete manner in all guest areasMust be able to lift up to 50lbs.
continually throughout shift.
Must be able to push, pull and move levers, equipment and furniture throughout shift.
Must be able to work with arms raised above head throughout an shift.
Must be able to maneuver fully loaded maid cart, weighing up to 50lbs.
, through hallways and into/out of closets during entire work day.
Physical DemandsThe physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required physical demandsLifting, pushing, pulling, carrying -limited lifting, pushing, pulling, carrying up to 15-20 lbs.
Generally boxes, computer equipment.
Bending/kneeling -limited bending/kneeling required when arranging supplies or equipment.
Mobility -limited mobility between offices and departments.
No continuous standing, climbing or driving.
Excellent hearing required to train and interact with management and associates.
Excellent vision required to read reports, computer, etc.
EnvironmentProlonged sitting throughout entire shift at computerized or manual work station in office environment.
Inside 95% of shift.
BenefitsCompetitive payMedical, dental, & vision insuranceHealth savings and flexible spending accountsWork in the heart of downtown San Diego in Little ItalyBasic Life and AD&D insurancePaid time off for vacation, sick time, and holidaysEligible to participate in the Company's 401(k) program with employer matchingEmployee Assistance ProgramTuition ReimbursementGreat discounts on (Marriott & Sage) Hotels, Restaurants, and much more.
Eligible to participate in the Employee Referral Bonus Program.
Up to $1,000 per referral.
ID:
2021-5107Position Type:
Regular Full-TimeProperty:
The Guild HotelOutlet:
Not ApplicableCategory:
Front Desk & Guest ServicesAddress:
500 W BroadwayCity:
San DiegoState:
CaliforniaEOE Protected Veterans/DisabilityApply NowApply NowCurrent Search CriteriaRooms CoordinatorSan DiegoCaliforniaClear AllHeadquarters1575 Welton Street, Suite 300Denver, Colorado 80202 USA Contact303-595-7200info@sagehospitality.
com ConnectfacebooklinkedininstagramtwitterglassdoorSage Hospitality provides equal opportunity in employment to all associates and applicants.
EEO Poster English EEO Poster SpanishPay Transparency Poster English Pay Transparency Poster SpanishAccessibility Assistance:
If you are an individual with a disability and would like to request an accommodation for help with your online application or completing any part of our selection process, please call or email us at the contact information above.
Sage Hospitality.
All Rights Reserved.
ABOUTSERVICESSAGE HOTELSSAGE RESTAURANT GROUPREAL ESTATE INVESTMENTOUR BRANDSCONTACT USSalary:
$16.
97 - $33.
06.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
